Common questions about DailyVeg

DailyVeg is a fresh fruits, vegetables, leafy greens, and selected daily essentials delivery service. We offer an app-first ordering model designed to deliver high-quality, fresh produce to supported Ahmedabad households.

Sourcing fresh vegetables and fruits relies on real-time availability and dynamic daily pricing. The app lets us show you exactly what is active and verify your delivery address serviceability before you place an order.

Instead of going to busy markets or buying items that have sat on standard grocery shelves, DailyVeg lets you order today and sources items tonight to deliver tomorrow morning, prioritizing freshness over storage.

You can download the official DailyVeg mobile application via Google Play Store or Apple App Store links on our app page. If download links are not active yet, contact support or follow updates.

Yes, setting up a mobile account allows the app to verify whether your specific street, society, or locality in Ahmedabad is serviceable before you compile a basket.

Make sure your network signal is active and you entered a correct 10-digit number. If issues persist, email support at support@dailyveg.co.in.

Download the app, enter your address, browse vegetables/fruits, select packs, review your cart total, and click confirm on checkout.

Minimum order requirements help cover route operations and sorting cost. Please check the current minimum checkout values displayed in the app.

Yes, you can combine vegetables, fruits, leafy greens, seasonal produce, and daily grocery items in a single check-out order.

We use an order-to-source system. We source produce tonight based on orders collected today, perform morning quality sorting, and deliver immediately.

Natural produce depends on daily market arrivals, seasons, and quality. If an item fails quality checks, we remove it from availability rather than delivering substandard stock.

We partner with trusted markets and vendors to source premium, fresh produce. While some seasonal items may be organic, we focus primarily on clean, hand-sorted daily vegetables.

We serve supported areas in Ahmedabad. Check address serviceability inside the mobile app to confirm if we deliver to your locality.

Sourcing takes place overnight, and deliveries are made during scheduled morning windows. Available slots will show during checkout.

The app display shows available scheduling windows (usually next morning). Select your preferred delivery day from the active options on checkout.

The app supports Cash on Delivery (COD) and online modes such as UPI, debit/credit cards, and select wallets at checkout.

Yes, COD is supported for all serviceable areas. You can select it on the payment screen in the app.

Payment providers automatically reverse failed transactions. If your app order remains unconfirmed after 24 hours, email support with the transaction ID.

You can cancel orders through the app list before preparation and dispatch begin. Refer to our Cancellation Policy page for cutoff timelines.

Because routes are pre-calculated for morning dispatch, addresses cannot be changed once dispatch begins. Confirm your address in the app before checking out.

Once confirmed, orders cannot be modified. If you need additional items, please place a separate order in the app before cutoff.

Please check your items soon after delivery. Contact support via WhatsApp or email within active hours, providing your order ID and product photos.

Verified missing or damaged items are resolved via bank transfer, wallet credit, or card reversals as detailed in our Refund Policy.

Contact our support desk at support@dailyveg.co.in or via WhatsApp at +917405353222 during active hours (9:00 AM – 8:00 PM).